815-895-3456

Job File Coordinator

Servpro of DeKalb County
Job Description
SERVPRO of Elgin/NW Kane County & DeKalb County
Position: Job File Coordinator
To apply: Contact George Jackowiec at 847-697-8500 or george@servpro9022.com
Location: Elgin, IL
Do you enjoy helping people through difficult situation?

We are seeking someone who has excellent phone skills, detail oriented, excellent analytical skills, and a serious multi-tasker. If you are self-motivated and have superb interpersonal skills; then you will thrive in this work environment. Our ideal candidate is proactive, experienced, provides superior service and takes ownership of their work. 

As a SERVPRO franchise employee, you will receive a competitive pay rate with opportunity to learn and grow. 

Primary Responsibilities: 
  • Monitor job file status
  • Monitor job file audit status 
  • Maintain job file WIP's 
  • Monitor and ensure client requirements are followed
  • Review and validate initial field documentation 
  • Create preliminary estimate 
  • Daily job file coordination
  • Perform job file backup 
  • Maintain interal & external communications
  • Prepare job file reports 
  • Complete & review job file documentation for final upload & the audit process.  
  • Complete job file audit process
  • Perform job close-out
  • Assist other departments as needed 
Position Requirments:
  • 2+ years of administrative or office related experience
  • Experience with writing estimates, job file process, and quality assurance is a plus
  • Experience in service industry environment - a plus 
  • Outstanding written and verbal communication skills
  • Polite, confident and excellent customer service skills
  • Ability to remain calm & professional during tense or stressful situations
  • Excellent organization skills & strong attention to detail 
  • Self-motivated & goal oriented 
  • Prior experience with Xactimate a huge plus: training available 
  • Proficiency in Microsoft Office (Outlook, Word, Excel)
  • Ability to successfully complete a background check 
 
40 hours per week/flexible to work overtime when needed

Hours 7:30AM - 4PM 
Salary based on experience 
Health insurance available 
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