Member Service Representative

Northern Illinois Federal Credit Union
Job Description
Northern Illinois Federal Credit Union (NIFCU) is actively seeking a highly self-motivated individual to join their dynamic credit union team. In a fast-pace environment, this Monday - Friday position is perfect for the energetic and outgoing people-person who is eager to build his or her career in the Credit Union Industry! This is an opportunity you don't want to miss. Apply today!
About Northern Illinois Federal Credit Union
Our motto at Northern Illinois Federal Credit Union is "sharing knowledge and wealth".  We strive to provide the best possible financial services but also provide financial literacy to our members.  We are a member-owned and a not-for-profit financial institution. Any profit we receive is given back to our members in the form of better rates for our loans or a higher dividend rate. We value our employees here at NIFCU and graciously offer a competitive salary as well as foster a welcoming, growth-oriented, and fun work environment.
Your Life as a Member Representative
 As the first point of contact for the majority of our members, your primary role will be to contribute to the success and reputation of NIFCU. All your actions in interacting with members and accommodating their requests will be delivered in an upbeat, knowledgeable, and timely manner following all NIFCU policies and procedures. As an ambitious learner and team member, you will eagerly take on all service opportunities - from the easy going to the challenging. Your service tasks will include new account processing, membership documenting, confidentiality, transaction processing, and more! Get ready for exciting days where you have the opportunity to share smiles and assist in obtaining financial dreams!
Bilingual (Spanish) preferred
Relevant education and experience
A multitasker Basic computer skills
Flexible schedule
Ability to maintain a calm demeanor within challenging situations
Amazing communication, grammar, and mathematics skills
Keen attention to detail
Ability to work independently and with a team
Ability to work all operating hours
Take pride in professionalism
Maintain confidentiality
Outgoing and welcoming personality
A go-getter attitude
Contact Information


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