Customer Service & Sales Representative (Open)

American Family Insurance
Job Description

Customer Service & Sales Representative (Open)

Job Summary:

Are you passionate about sales and customer service? Do you find it rewarding to nourish, build, and maintain customer relationships? Do you consider yourself a brand ambassador to support the products and services you offer? If these values are important to you, then apply for our sales and service representative opportunity today.

Join the Manny Peña Agency of American Family Insurance in Sycamore and Genoa, IL. This is a great opportunity to join a winning team! Sales and service representative candidates must have superb customer service, written and oral communication skills.

Job Description:

As a Customer Service & Sales Representative, you will be responsible for answering questions and discussing product offerings with customers to help meet their unique needs. You'll coordinate prospecting through direct mail and personal insurance reviews, entering leads, entering new applications, claims reports, and submitting changes on existing policies.

Position Requirements:

• High school diploma or equivalent

• Strong computer/software proficiency

• Strong written and oral communication skills

• Must have a positive attitude and be a team player

• One year of experience in customer service, or a sales environment, preferably including marketing, prospecting, networking, preparing quotes and offering products.

• IL Property/Casualty and Life insurance licenses required before beginning employment.

• Bi-Lingual/Spanish a plus

Compensation & Benefits:

• Competitive hourly wages PLUS opportunities for Quarterly and Annual Bonus Incentives

• Vacation, Paid Time Off, and Holiday Pay

• Health Insurance Benefits

• Agency matching Simple IRA contributions (Retirement Benefits)

• Great working environment with positive atmosphere

• Great business hours (Monday - Friday, 9:00am - 5:30pm), with some weekends required for special community events throughout the year.

We believe people are an organization’s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams.

If you have a positive attitude, can thrive and adjust with challenges, and are a team player, please email your resume and further inquiries to mpen1@amfam.com.

**Applications will be accepted during the Month of April 2021

The sales and service representative is a staff member working for the agency owner and is not an employee of American Family Insurance

Contact Information


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